Frequently Asked Questions
Everything you need to know about designing invitations, sending digitally, tracking RSVPs, and more with SimchaMaker.
Getting Started
What is SimchaMaker?
SimchaMaker is a complete wedding invitation platform built for the Orthodox Jewish community. Design beautiful bilingual Hebrew and English invitations, send them digitally via email or SMS, track RSVPs, manage your guest list, and download print-ready files — all in one place.
Do I need an account to use SimchaMaker?
Yes. You’ll need to create a free account to get started. You can sign up with your email or Google account — it only takes a moment. Every new account comes with 10 free credits.
How does the process work?
Create an event, design your invitation by picking a style and entering your wedding details, then choose how to share it — send digital invitations via email or SMS, download print-ready files, or both. You can manage your guest list and track RSVPs from your event dashboard.
How is SimchaMaker different from Paperless Post or other invitation platforms?
SimchaMaker is purpose-built for frum weddings. Our invitation builder understands Orthodox conventions out of the box — Hebrew and English side by side with proper RTL support, automatic Hebrew date and parsha calculation, traditional “Kol Sasson” text, and parent/grandparent honorifics. Event parts like chuppah and reception are native concepts, so guests can RSVP for exactly which parts they’re attending and you get accurate meal counts per part. Generic platforms treat these as afterthoughts; for us, they’re the foundation.
Design & Customization
What languages are supported?
You can create invitations in Hebrew only, English only, or switch between both languages by flipping the digital card. Our editor handles right-to-left Hebrew text and traditional font ligatures automatically.
Can I customize the text on my invitation?
Yes. Every section of text can be customized — from the “Kol Sasson” header to parent names, venue details, and event times. We provide smart defaults based on Orthodox wedding conventions, but you can edit anything.
Can I change colors and fonts?
Yes. You can customize the primary color, accent color, background color, and choose from a selection of Hebrew and English fonts for both body text and names.
Can I upload a monogram or custom image?
Yes. You can upload a monogram image (PNG, JPEG, WebP, or SVG, up to 512KB) to personalize your invitation.
How does the Hebrew date work?
When you enter your wedding date, SimchaMaker automatically calculates the corresponding Hebrew date, day of the week in Hebrew, and the weekly Torah portion (parsha). You can review and edit these if needed.
Credits & Pricing
How does pricing work?
SimchaMaker uses a simple credit system. You buy credits and spend them as you go — no subscriptions. Downloading a print-ready invitation costs 10 credits, sending an email invitation costs 1 credit, and sending an SMS costs 1 credit. You get 10 free credits when you sign up, enough to download your first invitation.
How much do credits cost?
Credits are available in bundles starting at $12 for 50 credits ($0.24 each). Larger bundles offer better value — our most popular bundle is 100 credits for $20 ($0.20 each), and the best value is 1,000 credits for $100 ($0.10 each).
What can I spend credits on?
Sending digital invitations via email costs 1 credit per recipient, and SMS invitations cost 1 credit per recipient. If you also want print-ready files (PDF and PNG), downloading those costs 10 credits. Creating events, designing invitations, and managing your guest list are all free.
Do I need to download print files to send digital invitations?
No. Digital invitations are completely independent of print downloads. You can send beautiful invitations via email and SMS, collect RSVPs, and manage your entire event without ever downloading a print file. The 10-credit download is only for people who want physical printed copies.
Can I try before I pay?
Absolutely. You can create events, design your invitation, preview it in different styles, and manage your guest list — all for free. You only spend credits when you download print files or send digital invitations. Plus, every new account gets 10 free credits to start.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, our secure payment processor. Your card details are handled entirely by Stripe and never touch our servers.
Digital Invitations
Can I send invitations digitally?
Yes. Once your invitation is designed, you can send it directly to your guest list via email or SMS — no printing required. Each recipient gets a personalized link to view the invitation and RSVP.
How much does it cost to send digital invitations?
Sending an email invitation costs 1 credit per recipient, and SMS invitations cost 1 credit per recipient. You can see exactly how many credits you’ll need before sending.
Can I send invitations in batches?
Yes. You can send to your entire guest list at once or in smaller batches. You can also resend to specific guests who haven’t responded yet.
RSVPs & Guest Management
How do I collect guest email addresses and mailing addresses?
SimchaMaker lets you create a shareable guest form, no Google Forms needed. Customize which fields to collect (name, email, phone, mailing address, party size), add a personal welcome message, and share the link via WhatsApp, text, or email. You can also generate a QR code to print on save-the-dates. Submissions go to a staging list where you can review them and import into your event’s guest list with one click.
How does RSVP tracking work?
Every digital invitation includes a personalized RSVP link. Guests can respond with attending, declined, or maybe, and you’ll see all responses on your event dashboard in real time, including attendance counts, response rates, and a filterable guest table.
Can guests bring a plus-one?
You control the plus-one settings per event. When enabled, guests can indicate how many people are in their party, up to the maximum you set.
Can I collect meal preferences?
Yes. You can configure meal options for your event (e.g. chicken, fish, vegetarian), and guests will select their preference when they RSVP. If they’re bringing additional guests, each person can choose their own meal. You’ll see a full meal count summary on your dashboard.
Can I set an RSVP deadline?
Yes. You can set an RSVP deadline for your event. Once the deadline passes, the RSVP form will automatically close and guests will see a message that RSVPs are no longer being accepted.
Can I add custom questions to the RSVP form?
Yes. You can add custom text or multiple-choice questions to your RSVP form, for example asking about dietary restrictions, transportation needs, or song requests.
Can I export my guest list and RSVP data?
Yes. You can export all RSVP data as a CSV spreadsheet from your event dashboard, including names, contact info, attendance status, meal selections, and any custom question responses.
What if my event has multiple parts (ceremony, reception, etc.)?
SimchaMaker supports multi-part events. You can configure separate parts (like chuppah, reception, or dinner), and guests can indicate which parts they’ll attend so someone coming just for the chuppah can say so. You can also mark which parts require a meal, so you know exactly how many plates to tell your caterer to prepare. Per-part attendance breakdowns are all visible on your dashboard.
Downloads & Printing
What file formats do I get?
You receive both a high-resolution PDF and PNG file, rendered at 300 DPI — suitable for professional printing including foil stamping, embossing, and letterpress. Each download costs 10 credits.
How many times can I download my invitation?
You can download your invitation as many times as you need. The initial download costs 10 credits; subsequent downloads of the same design are free.
Do you print the invitations?
SimchaMaker provides the digital design files. You can take the print-ready PDF or PNG to any printer of your choice — local print shops, online services, or fine-art printers.
Account & Privacy
How is my data protected?
We use encrypted connections (HTTPS), hashed passwords, and secure session management. Payment information is handled entirely by Stripe. See our Privacy Policy for full details.
Can I delete my account?
Yes. Contact us at support@simchamaker.com and we’ll permanently delete your account and all associated invitation data.
Do you share my information with third parties?
We never sell your data. We share limited information only with the services needed to operate — Stripe for payments and Google for sign-in and analytics. See our Privacy Policy for details.
Still have questions?